AP, AR & Invoicing
What Is Credit Sales Accounts Receivable?
A credit sale is a sale where the customer receives goods or services now and pays later. It creates an account receivable: revenue recognised, cash not yet collected, and an asset on your balance sheet representing the promise to pay.
A credit sale is a sale where the customer receives goods or services now and pays later. It creates an account receivable: revenue recognised, cash not yet collected, and an asset on your balance sheet representing the promise to pay.
What happens in the books
At the point of sale, revenue is recorded and accounts receivable increases. No cash has moved. When the customer pays, receivables decrease and cash increases, with no further effect on the profit and loss statement.
This is why a profitable month can coincide with a falling bank balance. The profit is real; it is sitting in receivables rather than in the account.
The risk you are taking
Extending credit means financing your customer and accepting the possibility they do not pay. Both are real costs, and neither appears on the invoice.
- The cash is unavailable for the credit period, which has a cost
- Some proportion will be collected late, consuming time
- A smaller proportion may not be collected at all
Deciding who gets credit
Credit is a commercial decision, not an administrative default. Reasonable practice for a small business:
- New customers pay a deposit or pay upfront until a payment history exists
- Terms are extended deliberately, in writing, with a stated limit
- Larger exposures warrant some form of check appropriate to the amount at risk
- Payment behaviour is reviewed periodically, and terms tightened where it deteriorates
Cash sales versus credit sales
Tracking them separately is worth the small effort. The mix tells you how much of your revenue converts to cash immediately and how much finances the customer, which is central to understanding your working capital requirement.
Bad debt
Where an amount becomes uncollectable, it is written off, which reduces receivables and records an expense. Businesses with significant credit sales may also carry an allowance for expected losses rather than recognising them only when a specific account fails. Whether that treatment is appropriate depends on your circumstances and reporting requirements.
Follow the receivable lifecycle
The process begins before the sale with customer approval, terms, limits, and required documents. It continues through delivery, invoice creation, dispute handling, payment application, follow-up, credit notes, allowances, write-offs, and account closure. Name the owner and evidence required at every stage.
Record the accounting event correctly
Under accrual accounting, an eligible credit sale generally records revenue and a receivable when the recognition criteria are met. Collection replaces the receivable with cash. Returns, credits, discounts, taxes, fees, and bad-debt adjustments follow separate entries. Cash-basis tax or reporting treatment can differ.
Create a written credit policy
Define who may approve credit, the information reviewed, default terms, limits, deposits, personal guarantees if appropriate, exceptions, review frequency, and actions when payment behavior changes. Legal enforceability and required disclosures depend on the agreement and jurisdiction.
Make the aging operational
Reconcile the aging to the general ledger, remove unapplied cash and non-trade items, assign disputes, and group balances by due status. Review overdue amount, customer concentration, promised dates, recent communication, owner, next action, and expected collection timing.
Separate collection from dispute resolution
A missing purchase order, delivery question, pricing difference, tax error, or duplicate invoice needs a different owner from a customer that simply has not paid. Classify the reason code and route the issue. Repeated dispute patterns may reveal upstream billing or contract problems.
Monitor outcomes without hiding assumptions
Track credit sales, collections, overdue balances, write-offs, credits, concentration, and a consistently defined collection metric. Reconcile each metric to source data and explain changes by customer, amount, timing, and cause rather than relying on a single ratio.
Illustrative entry sequence
When an eligible sale is recognized before collection, the receivable increases and the applicable revenue account is credited. When the customer pays, cash increases and the receivable clears. If part of the invoice is disputed or credited, record the authorized adjustment against the correct customer and source document.
The sequence changes when deposits, sales taxes, withholding, discounts, foreign currency, returns, financing, or cash-basis reporting apply. Use the contract, accounting policy, and current tax rules for the facts rather than copying a generic journal entry.
Credit-limit review
Compare approved limit, open invoices, unbilled commitments, orders in progress, disputes, promised payments, concentration, recent behavior, and available evidence. Define who may approve an override and when work or delivery must pause. Record the decision and expiry date.
Close control
Reconcile the customer aging to the ledger, bank and processor settlements to cash applications, credit notes to approvals, write-offs to policy, and reported metrics to source data. Keep subsequent collections available for recoverability review after period end.
Document customer-specific exceptions to standard terms, including the reason, approver, limit, expiry, required deposit, and monitoring plan. Periodic review prevents a temporary exception from becoming an undocumented permanent term.
Frequently asked questions
Do credit sales count as revenue before payment?
On accrual basis, yes: revenue is recognised when earned. On cash basis, no. This is one of the clearest practical differences between the two methods.
Should I offer early payment discounts?
Compare the discount with the value of earlier cash, collection risk, customer behavior, margins, financing alternatives, and administrative cost. Put the term in writing and apply it consistently.
How do I limit exposure to one customer?
Set a credit limit, monitor concentration in the aging report, and require deposits or milestone payments on larger engagements.
Do customer deposits create accounts receivable?
A deposit collected before billing does not by itself create a receivable. The accounting depends on billing, delivery, contract terms, and the reporting framework.
How should returns or credit notes affect credit sales?
Record authorized credits against the related customer and period under the accounting policy, apply them to open items, and keep approval and reason evidence.
Why can revenue rise while cash falls?
Credit sales can increase revenue and receivables before collection. Cash also reflects expenses, debt, assets, taxes, owner activity, and other working-capital movements.
Turn this guide into action